Dear SSBG Customers,

In case you have not heard, there is a major breach discovered in the WPA2 WiFi security protocol which is most commonly and likely used at your workplace and your home. For full details of this security breach please read https://helpdesk.ssbg.com.cn/index.php?/News/NewsItem/View/96/breaking-news---key-reinstallation-attacks-krack.

If you have a MSA contract with us, rest assured that we will see to it that your critical servers are fully up to date with the latest patches from Microsoft that have already addressed this issue. SSBG will also be processing security patches and/or firmware upgrades for your Wireless Access Points, Wireless Routers/Firewalls and Laptops as soon as they become available from the device vendors.

In addition, what you can do on your own is to check that the latest Windows Updates/MacOS & iOS Updates/Android Phone Updates/Linux Based System Updates have been applied to your computers and mobile devices. SSBG also advises that for the time being, where possible, use a cabled LAN connection, if it is available, just for the peace of mind.

Please do not hesitate to contact SSBG should you have any queries regarding this security issue or if you have trouble updating your devices and hardware.

Sincerely,

SSBG IT Solutions